About Us
At BestaCare, We understand that you want the best quality services and an amazing experience in the Home health field . For that reason, we hire qualified professional caregivers who will treat your family member with COMPASSION, RESPECT, LOVE, and DIGNITY. Our care professionals are available to provide hourly care, overnight care and 24 hour care.
Bold Vision for the Future
BestaCare continues to draw strength from this mission to care for vulnerable individuals and families. We strive to be the most significant health care organization, providing superior In-home care services across Central Florida region.
Dependability
- Family-owned with over 20 years of experience in the Home Care field.
- Our Caregivers are well train and receive continuous education. Customer Service
- A member of your local management team (who is familiar with our clients and caregivers) is on call after hours 365 days a year to respond to our client needs and new service inquires.
- Never any third-party calls centers that are not familiar with our services.
- A local member of management makes weekly Quality Assurance Calls to all clients or designated family members to ensure satisfaction with the care being delivered.
Modern Technology
- We use an Electronic Visit Verification System which features a COVID-19 Fit for Duty Health Screening daily for all caregivers.
- Our local management team monitors this system for instant information such as caregiver clock-in/clock-out times and monitors the system daily to ensure that plan of care items are completed for each visit.
- A Designated family member is able to log onto the Electronic Visit Verification system to review your loved one’s schedule for the current week or past month.
Ease of Payment
- BestaCare works closely with multiple payer sources such as Veterans Administration, Long Term Care Insurance Companies, and other third-party payers.
- We offer you payment options by Debit Card, Credit Card, or by check either by phone, online or automatic payment.
- We offer email billing or paper billing statements for your convenience.